BSPK Clienteling Unveiled
Welcome to 'Clienteling Unveiled,' where we unravel the challenges, share expert tips, and discuss key issues in the world of clienteling. Join us for quick insights on navigating personalization, communication, and innovative solutions. Your go-to source for transforming challenges into opportunities and building lasting client connections
BSPK Clienteling Unveiled
From Click to Client: How Luxury Brands Are Turning Online Browsers into In-Store Buyers
Luxury retail is changing—and it starts long before the client walks into the store.
In this episode of Clienteling Unveiled, host Katie Tame sits down with clienteling strategist Alexis to explore one of 2025’s hottest trends: Client-to-Store Commerce. Discover how leading luxury brands are using digital behavior, AI segmentation, and CRM intelligence to turn online browsers into high-value, in-person clients.
🔍 What you’ll learn in under 3 minutes:
- How online data is powering personalized boutique invitations
- Real examples of clienteling in action (yes, a Birkin may be waiting for you)
- The ROI of reaching out before the client enters the store
Whether you're a luxury retailer, boutique owner, or retail strategist, this episode is your blueprint for turning data into high-touch service—and revenue.
👉 Read the full blog: https://www.bspk.com/post/client-to-store-commerce-in-luxury-retail-bridging-online-discovery-with-in-boutique-experiences
#LuxuryRetail #Clienteling #UnifiedCommerce #RetailInnovation #BoutiqueExperience #LuxuryMarketing #ClientToStore #AIinRetail #CustomerExperience
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
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